In CUCM CTI Route Points and CTI Ports are often used interchangeably.
However there is a difference.
Most IVR based applications on CUCM however use CTI Ports to enable Post Routing capabilities.
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12/25/2023 06:01:09 am
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AuthorSaad is a Senior Collaboration Engineer. He is CCIE x 3 (Collaboration, R&S and Data Center) Categories
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