Jalson International Inc.
  • Home
  • Services
    • Managed Services
    • Consulting and Professional Services
  • Contact
  • Blog

Notes to self and to help others along the way...

Basic Voicemail Configuration for Call Manager Express (CME) using Cisco Unity Express (CUE)

2/25/2017

3 Comments

 

!Step 1 - CME CONFIG
!
interface SM1/0
 ip unnumbered Vlan2 ! Meaning we would be using IP address from the range of: Vlan2 range.
 service-module ip address 192.168.1.251 255.255.255.0
 !Application: CUE Running on SM
 service-module ip default-gateway 142.102.66.250 ! Default Gateway
!
ip route 142.102.66.253 255.255.255.255 SM1/0 ! Subnet mask is 255.255.255.255 as only traffic to this address 253 would come to Service Module 1/0
!
dial-peer voice 2222 voip !Dial-Peer for VM Pilot
 destination-pattern 2222$
 session protocol sipv2
 session target ipv4:192.168.1.251
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad


! ************
! For SCCP CME
! ************
telephony-service
 voicemail 2222
 mwi relay
!
 
ephone-dn  1  octo-line ! Put under existing DNs
 call-forward busy 2222
 call-forward noan 2222 timeout 20
 mwi sip
!
! ***********
! For SIP CME
! ***********
voice register global
 voicemail 2222
!
!
voice register dn  1 ! Put under existing DNs
 call-forward b2bua busy 2222  
 call-forward b2bua mailbox 2222
 call-forward b2bua noan 2222 timeout 20 
 mwi
!
voice register pool 1
 dtmf-relay rtp-nte ! Make sure DTMF Relay Method is already configured on the phone
!
sip-ua 
 mwi-server ipv4:192.168.1.251  unsolicited
!
!Step 2 - CUE CONFIG

!NOW THE CUE MODULE IS RECONGNISED BY THE CME AND ALL NECESSARY CONFIG IS COMPLETE
!REMEMBER CUE IS A SEPERATE MODULE RUNNING INSIDE THE CME ROUTER SO IT NEEDS TO BE INITIALISED TOO

service-module service-Engine 1/0 session

!Create a CCN Subsystem SIP

ccn subsystem sip
 gateway address 192.168.1.250
 mwi sip unsolicited
 dtmf-relay rtp-nte
 end subsystem
 
! Create a CCN Trigger SIP 

ccn trigger sip phonenumber 2222 !<-- This number has to match the number configured under "telephony-service" and under "voice register global"
 application voicemail
 enabled
 end trigger

!Create Users
 
username one create
username two create

username one phonenumber 2001
username two phonenumber 2002

username one pin 12345
username two pin 12345

voicemail mailbox owner one
no tutorial ! Optional - Incase you dont want the voicemail tutorial to be played for the first time users logs into Unity Express 
 end mailbox

voicemail callerid  ! Optional - Used to enable playing of caller ID information from incoming voice-mail messages
3 Comments
Ahmed
6/6/2018 07:34:47 am

Thanks

Reply
Saad
6/6/2018 10:07:37 pm

Ahmed, I am glad it helped. You are welcome.

Reply
PCS Call Center link
10/4/2022 11:57:49 am

Incase you dont want the voicemail tutorial to be played for the first time users logs into Unity Express . I truly appreciate your great post!

Reply



Leave a Reply.

    Author

    Saad is a Senior Collaboration Engineer. He is CCIE x 3 (Collaboration, R&S and Data Center)
    ​

    Picture

    Categories

    All
    Cisco
    Collaboration
    IOS
    Microsoft
    Pakistan
    Politics
    Virtualization
    Webex

    Archives

    April 2022
    March 2022
    June 2020
    July 2018
    April 2018
    March 2018
    January 2018
    April 2017
    March 2017
    February 2017

    RSS Feed

Powered by Create your own unique website with customizable templates.
  • Home
  • Services
    • Managed Services
    • Consulting and Professional Services
  • Contact
  • Blog